Nicky Cornell - The French Furniture Specialists
Nicky Cornell - The French Furniture Specialists
View Basket
MY BASKET: 0 ITEMS - £0
BASKET (0)

Your basket is empty.

 
back to top

Consumer Rights

What are my rights under consumer contracts regulations 2013?


UK & N. Ireland customers
If you buy goods under a distance contract (including, for example, by phone or online but excluding any goods bought in store), under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CCRs), you have up to fourteen calendar days starting the day after you or your nominee has received your delivery to cancel your order. If you buy multiple goods as part of one order which are delivered to you on different days, your cancellation period will end fourteen days after the day on which you or your nominee receive the last item of your order. This does not apply to certain 'exceptions' specified at section 28 of the CCRs, including goods made to your specification, clearly personalised goods or audio or video recording or computer software if you remove the seal, newspapers, periodicals or magazines or goods which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly. Any delivery charges will be refunded. However, unfortunately we are unable to refund delivery charges for part cancellations or returns. If you wish to cancel your order before delivery, please call customer services on 0345 604 2044. However, we are unable to cancel the delivery of any orders once they have passed through our payment system. Please refuse any delivery of cancelled goods, alternatively, you can return them to the Nicky Cornell store, post them back to us, or contact customer services to arrange for them to be collected. During this period you must take reasonable care of the goods. You will not be charged for collection or Royal Mail returns in accordance with our returns policy. Further details of your rights under the CCRs are available from your local Trading Standards department or Citizens Advice Bureau.

International customers
If you buy goods under a distance contract (including, for example, by phone or online but excluding any goods bought in store), under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CCRs), you have up to 14 calendar days starting the day after you have received your delivery to cancel your order. If you buy multiple goods as part of one order which are delivered to you on different days, your cancellation period will end fourteen days after the day on which you or your nominee receive the last item of your order. We will not refund the cost of returning goods unless damaged/faulty. This does not apply to certain "exceptions" specified at section 28 of the CCRs, including goods made to your specification, clearly personalised goods, audio or video recording or computer software if you remove the seal, newspapers, periodicals or magazines or goods which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly. This can be done via email - Important: please remember to include your order number on the email. Further details of your rights under the CCRs are available from your local Trading Standards department or Citizens Advice Bureau.

Complaints
If we do not resolve your complaint internally to your satisfaction, you can refer it to your local Citizens Advice or an alternative complaints body (such as The Retail Ombudsman (www.theretailombudsman.org.uk )) which is competent to deal with consumer complaints, should you wish to use such a scheme. Please note, whilst Nicky Cornell is prepared to engage with The Retail Ombudsman, we will not be bound by any recommendation which The Retail Ombudsman may make.

Alternatively you can use the Online Dispute Resolution (ODR) site which is an online, interactive portal for consumer complaints relating to online purchases only, which can be accessed via: www.ec.europa.eu/consumers/odr . Please be aware that in these cases it is likely that your complaint will be forwarded to the local alternative complaints body chosen by the parties in any event, such as The Retail Ombudsman referred to above.

Nicky Cornell the French Furniture and Shabby Chic Furniture specialists stock a huge selection of classic colonial style Furniture and white painted furniture, often called 'shabby chic furniture' to make all aspects of your home beautiful, from the bedroom, to the dining room, mirrored dressing table sets in the living room and home boutique. We have many fabulous collections such as the popular White Painted Belgravia French Style Range, Valbonne French provincial style, cream painted French bedroom furniture where the paintwork is distressed to give it that vintage, aged feel. Chateau French provincial style, white painted French furniture, with the same distressed look and ornate carved bow legs. The Grand Georgian Range of white painted French style furniture where the paintwork is not distressed and has more of a solid colour. Our Chateau Black or Moulin Noir range of French Provincial furniture oozes charm, or the Gold French Style reproduction Furniture range just oozes opulence with luxurious regal style. Large chandeliers, large french mirrors, in fact everything you need to make your shabby chic boutique home gorgeous. We have over 20 ranges of French and shabby chic bedroom chairs ranging from the Chateau White Collection to the beautiful natural Oak Chateau Natural Collection. Also see our Venetian Mirrored Furniture range which is so popular becauase it goes with any style. Including the Mirrored Chest of Drawers and Mirrored Tallboy, will compliment any room in the house, dining room, bedroom or study.

See our French Beds with traditional French Style carvings, our French Armoires and wardrobes which ooze charm and character. There's a Wardrobe for every type of bedroom. Nicky Cornell French style inspired Furniture completes the shopping experience with over 24 ranges of French style furniture for your bedroom to choose from, shabby chic or a more classic, more contemporary feel.We have a selection of French bedroom and dining room furniture to suit all tastes and homes. See our shabby chic Furniture ranges including the Brooklyn oak Solid Oak Furniture Range, which we call Eton rustic Oak, the most popular Oak range of dining chairs sideboards and tables in the UK. We use over 7 different boutique French Furniture suppliers supplying the best furniture that the market has to offer. We also stock many popular French Dining Tables.

Dont forget to see our clearance page for cheap Sale items. Cheapest UK Sale goods range from French Chateau pieces to mirrored furniture items from French Beds to a Bedside Cabinet. See our Velvet chairs with crystal diamante buttons. All have a dining table to match. Whether it's the white Belgravia Furniture range, very cheap, which includes dressing tables and chair sets. For shabby chic Bedroom Furniture see our white Chateau Bedroom Furniture with a French Wardrobe, French Beds and a French Style Armoire. All of our ranges are deemed either Shabby Chic or French Style. Fitting to your colours the Vintage shabby chic french white distressed furniture look is very desirable. We recentley fitted an acient Coach House with Furniture which looked Fabulous.

Probably the nicest distressed leather sofas and armchairs are the antique Vintage Leather range which is also described as either distressed leather or aged leather. A similar story is with the French Style reproduction. The French have always been very flambouyant with their furniture styles, whereas the English have been very traditional. French style Furniture has always been in demand but was always original and not cheap. Take an Antique french armoire or wardrobe for example, these would have cost upwards of £5000 10 years ago whereas now a reproduction French Armoires will cost around £1000. The reproduction french theme continues with French beds and not only bedroom furniture but dining room furniture too. Our Mirrored Furniture range is perfect for that stylish look to your bedroom hallway or lounge. Sometimes known as Venetian Mirrored Bedroom Furniture after its historical beginings. Solid mdf with a glass mirrored surround makes this furniture very desirable. Whether it's a mirrored dressing table set with stool and mirror which we can supply fully assembled, theres a piece for every taste and style.